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Does Health Corporation Limited sell to private customers?
Health
Corporation Limited does sell to private customers under special
circumstances.
These are as follows:
- Not-for-profit
or charitable organizations such as schools, churches, infirmaries.
- Patients
requiring anti-cancer medication and other "hard to get"
items.
- Retail
pharmacies, private medical centres, private hospitals and
other "for profit" health care facilities when particular
items are unavailable from private sector distributors.
- The
sale of sutures applies to all customers, whether public or
private.
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Who owns Health Corporation Limited?
Health
Corporation Limited is a government owned limited liability
company. Specifically, its shareholders are the Ministry of
Health and the Accountant General.
- What
types of products are sold by the company?
Click
on the products link now to see the range of products sold.
For further information contact the Customer Service Department.
- Are
Health Corporation's prices competitive?
Health
Corporation Ltd conducts a quarterly price survey on randomly
selected items to determine whether its target of price 40%
below competitors on average is being met. The survey result
shows that the company consistently surpasses its target.
- Does
Health Corporation have a policy regarding the return of goods
from its customers?
Yes,
the company does have a Returned Goods Policy.
The main requirements that must be met for the return of goods
to be allowed are:
- Items
must be in resaleable condition and
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Items must be returned with invoice, which is the customer's
proof of purchase.
The customer has the responsibility to notify the company immediately
he/she becomes aware that an incorrect product has been provided.
In addition, the relevant item should be stored in accordance
with the manufacturer's stated storage conditions and outer packaging
maintained in the best possible condition.
In
cases where an error has not been committed on the company's
part, the company reserves the right not to accept goods that
have less than three months' shelf life remaining and/or where
the company is unable to identify an alternative buyer.
- How
long has the company been in operation?
Health
Corporation started operations on June 1, 1994.
- Where
does the company source most of its products?
Health
Corporation Limited does most of its procurement through international
competitive tender. The majority of contracts under the tender
are awarded to overseas manufacturers. There are about seven
local manufacturers from whom the company also sources its supplies.
The company trades with approximately 80 suppliers in 20 countries.
- What
are the company's opening hours?
The
normal business hours are 8:30 a.m. - 4:30 p.m., Monday to Friday.
The company, however, provides an emergency service to provide
coverage outside of normal business hours, on weekends and public
holidays.
- What
services are provided by Health Corporation?
- The
company is a distributor of pharmaceuticals and medical sundries,
X-ray products and dental items.
- The
company is also a retailer of pharmaceuticals through its Drug
Serv retail pharmacy outlets.
- The
company provides prescription services for cancer patients at
its Head office.
- The
company provides health information by participating in Health
Fairs and giving talks on healthy lifestyle topics in schools.
- The
company provides warehousing and distribution services for the
Ministry of Health's nationwide immunization programme.
- The
company provides procurement, warehousing and distribution services
to ensure a continuous supply of pharmaceuticals for the Ministry
of Health's Jamaica Drugs for the Elderly Programme (J.A.D.E.P).
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